All employees have been ingrained with first time right attitude and we take pride in delivering quality software to our clients. This kind of attitude saves time and avoids back and forth changes. This practice focuses on designing the quality (preventing actions) instead of solving problems (corrective actions). This applies everywhere in day to day activities like communication, software delivery etc.

We highly value trust & relationship with esteemed clients, partners, and employees. We have an open-door policy where everyone can walk-in and talk to anyone without any formal meeting request. Communication, equal opportunity, equal treatment, accountability at all levels of organization, empathy are the core drivers to build trust and respect.

To ensure that all proceedings of the project are conveyed effectively, frequent & engaging communication is essential at all levels. We have devised and implemented a solid communication plan which is part of onboard training. We understand being in offshore, how important communication is and we pay special attention to it.

As a company, we have always emphasized and considered ourselves as an extended team of our clients (not just outsource). This promotes proactiveness, openness, work as a single team with one goal culture.

We encourage agility at multiple dimensions including the way of working, tools, process, and methodologies. We take an extra step to provide our clients with some extra overlap period during the start of the project. This gives a good opportunity for the team to gel and build a good working relationship as an extended team. This also helps in superior coordination and communication with the onsite team throughout the project.

To avoid misunderstanding, we communicate and document to ensure clarity on expectations, speed of delivery, ownership, and quality guidelines with gating criteria wherever it applies. We believe in objectivity instead of excessive text to ensure that the expectations are well understood.